Terms and Conditions

This agreement represents the complete agreement and understanding between Creative Soft Tech Solutions (hereinafter called Company) and the account holder (hereinafter called Customer) and supersedes any other written or oral agreement. Creative Soft Tech Solutions may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change services offered with or without prior notification. If you do not agree to these terms and conditions, please notify our Billing Department ([email protected]) so we can initiate a closure of your account. USE OF YOUR ACCOUNT shall constitute your approval. We reserve the right to refuse service to anyone.

  1. Company makes no warranties of any kind, whether expressed or implied, for the service it is providing. Company also disclaims any warranty of merchantability or fitness for a particular purpose. Company will not be responsible for damages the customer suffers. This includes loss of data resulting from delays, non-deliveries, misdeliveries, or service interruptions caused by its own negligence, subscriber’s errors or omissions, or due to the fault of third parties.
  2. Services provided to the Customer by Company may only be used for lawful purposes. Transmission or publication of any information, data or material in violation of any law is prohibited. This includes, but is not limited to, material protected by copyright, trade secret or any other statute, threatening material or obscene material, material that is with “adult content” only. Company reserves the right to remove any and all materials which infringe on copyright work. Such materials will be removed at any time upon receiving a complaint and or notice of copyright infringement.
  3. Pornography and Child pornography are prohibited, including: sexual content, or direct links to adult content elsewhere. This is applies for sites that promote any illegal activity, violence or content that may be damaging to our servers or any other server on the internet. Links to such material are also prohibited. Examples of non-acceptable content or links are: Pornography, Child Pornography, Hackers applications/archives, “Warez” sites, proxy applications, IRC, rapidleech (and similar), torrents, torrents listings, spam applications.
  4. Customer agrees to defend, hold harmless and expeditiously indemnify Company from any liability, claim, loss, damage or expense arising out of the indemnifying party's breach or violation of any covenant contained in this Policy and resulting from the Customer's use of the service.
  5. Company accounts cannot be transferred or used by anyone other than the subscriber. Customers may not sell, lease, rent or assign accounts to any party not named in this Policy.
  6. The Source Codes for all Softwares/Applications/Websites and other products developed by Creative Soft Tech Solutions shall be the Sole and Exclusive ownership of Company and customer shall only be Licensed to use the said Softwares/Applications/Websites and other products developed by Creative Soft Tech Solutions without having any right to access/source codes of Softwares/Applications/Websites and other products from the company. In the case of cancelation of contract Company reserves the right to remove all files and source codes of Softwares/Applications/Websites and customer will have no right to claim any file or codes from the company.
  7. Company reserves the right to cancel service for any reason without prior notice. In this case, unused fees will not be returned to the subscriber. If a customer re-registers after Company's cancellation of the account without Company's written consent, Company will cancel Customer's account and all dues and fees paid to date regardless of whether service has been rendered will be forfeited. Additionally, any amounts due will be immediately payable.
  8. Domain name registration/transfer, domain protection, site builder, dedicated servers, virtual servers, bulk sms service, whatsapp services setup fees (if apply) are not refundable.
  9. Refunds: Within the first 30 days as a Company customer, if for any reason you are not completely satisfied with our hosting services, we will cancel your account and refund your money for your hosting service. The 30 days money back guarantee and 30 Days Risk Free do NOT cover the following: Domain: Bulk SMS Service, Dedicated Servers, Virtual Servers, Registration/Transfer/ID protection; Private SSL fees; Additional static IPs, additional site builder licenses, MLM Softwares, Website designing and development services or other licensed products purchased through us, Any setup fees or processing fee, Upgrade/Downgrade/OS changes.
  10. Company requires that its agreements be made with a person who is qualified to contract. As such, subscriber must be over the age of eighteen (18) years. Otherwise, a parent or guardian must accept this agreement and enclose the proper payment. Company cannot accept payments from persons who are not at least eighteen (18) years of age, nor can we accept agreements from persons who are not at least eighteen (18) years of age.
  11. Customer shall ensure that its use of Company's network services shall not disrupt Company, its associated networks or equipment forming part of the systems. Customer is responsible for the security of all files and content installed under the hosting account and is required to maintain any software installed to up to date version in order to avoid security breaches. In instances in which an excessive amount of system resources are utilized by a subscriber, Company reserves the right to place CPU process limits on the Customer's account to prevent disruption of service to other customers. Customers shall not transmit any communication where the meaning of the message, or its transmission or distribution, would violate any applicable law or regulation or would likely be offensive to the recipient thereof. No message may be mass distributed, “broadcast,” or otherwise sent on an intrusive basis to any Company user or to any directly or indirectly attached network. Use of Company's connection in a manner that is disruptive, damaging, unlawful, offensive, or intrusive as determined by Company shall be considered a breach of this Policy and may result in cancellation of service. This prohibition extends to sending of unsolicited mass mailings from another service which in any way implicates the use of Company's service, Company's equipment or any site hosted on Company's network.
  12. Customer warrants that any material submitted for publication on Company does not violate or infringe any copyright, trademark, patent, statutory common law or proprietary interest of others or contain anything obscene or libelous. Company reserves the right to remove any and all materials which infringe on copyright work. Such materials will be removed at any time upon receiving a complaint and or notice of copyright infringement. All communications to/from Company's personnel via e-ticket, email, and live chat are confidential and property of Company, and therefore can not be disclosed or distributed without our written consent.
  13. Use of Company's services could involve listing subscriber's participation in relevant directories, and subscriber expressly grants permission for such listings.
  14. Any party seeking to report any other potential violations of this Agreement may contact Company via email at [email protected].
  15. Transferring your domain to another provider does not constitute canceling your Company account. You must notify Company to formally cancel your account with Company to avoid further charges.
  16. On occasion, Company may have a need to communicate with its customers through email issues related to billing, as well as changes, additions and modifications to the network. It is the responsibility of the customer to check email sent to the primary login email address on the account and check the Announcements section on Company's website for regular updates.
  17. It is the responsibility of the customer to contact Company of any changes to their account, such as phone number, address, credit card information, etc. Customers will be required to provide verification for security purposes authorizing them to make any changes to that account.
  18. Client's use of profanity in language, or abuse towards any Company's employee via chat, email, phone, our e-ticket system, or in any other form will result in a complete block from our support system, and subject the client to an account cancellation without a refund.
  19. In order to meet with the Government Instructions/Rules/Laws which shall be applicable time to time, the company reserves the right to amend/modify the Terms and Conditions of the contract without any written notice to customers such information shall be flashed on the website only.
  20. All Disputes Subject to Amritsar jurisdiction Only.